Outlook is awesomely crap. I really do hate it. It hangs all the time. It’s rules are rubbish and not very intuitive to set up. I can’t “edit as new” and it’s tagging/flagging is not very good as the flagged state of an email is not very apparent. It also irks me that it insists on SHOUTING it’s process name to me in the task manager “OUTLOOK.EXE”. Where are thou oh loveliest of loveliest thunderbird :). Rant over