My motor tax is due for renewal so I phoned them up and requested a tax renewal form with pin number so I could renew it online. It arrived but without the pin of course. I phoned them today and asked if I could have the pin over the phone – no. She said just fill it out and post it in – fair enough. The letter did however state that I could only use that form if I was renewing in January (I received it in February), she said to ignore this. A load of nonense really but I decided to fill it in and send it off. Where do I send it??? I haven’t got a clue!. It wasn’t on the form or anywhere on the site. I had to hold for another 15 minutes to find out the address. Now that’s IRISH!

Another thing that annoyed me about the site is that the session times out and you get a wonderful session timeout message

Session Timeout
Your session has been terminated due to inactivity.
If you wish to return to the Motor Tax Online homepage, please click here.

My session shouldn’t timeout like this when I’m just on the informational pages (as in not transactional)…ever. It’s very annoying.