Right then, After all my bitching the other day about ireland and it's backwardness, I have some praise to give to the people of Eircom. I 1901 rang last night to report a fault on our line as the line quality had dropped considerably, both voice and data calls. Eircom ranf me again today at 1:30 and he was at my house at 2pm and replaced the junction box on the side of the house. (I'm still not sure whether the problem is fixed yet) but my point is that they were very efficient. The engineer even said himself that anything that takes longer than a day and a half means a stewards enquiry. Now if only Eircom could do something about their prices then maybe I might add them to my list of companies with foresight.
For those of you who don't know there is an Eircom customer charter. In this it states that a falut that is not repaired within 2 days will result in 1 month free line rental (I used this a while back and we did receive the free rental). I can't find an online version of tha cahrter so if anybody knows of one could the mail me the link.