Gill an myself went to the Blue Mountains for a long weekend last weekend. it was really really good and was great to get away from the city, We saw all the waterfalls, cliffs and went to see the Jenolan caves too. We also went horseriding for 3 hours (my muscles are still aching from it). I have a load of photos and i'll put the when I get some time. The bed and breakfast (http://www.sheltonlea.com/) we stayed in was absolutely wonderful with our own ensuite and living area with gourmet breakfast served in our suite every morning.
We did have one problem though… the car rental. We rented a car from Apollo for 4 days and all was well, a nice car and a reasonable price. We got there on friday afternoon and drove about, all was fine. On saturday morning I noticed a leak coming from the engine, this turned out to be coolant leaking from the radiator. I rang apollo and was told to bring it to a garage to confirm the leak, which we did and it was confirmed. Apollo then went on to tell me to get it fixed and I would be refunded for the time without the car… my hoop. I asked for a replacement car to be sent out… no they don't do that. I couldn't get it fixed as it was saturday afternoon and only one garage was open but was closing soon (not to mention that garage wouldn't do it as they don't deal with rental companies as they never pay). Apollo could not offer any solution other than waiting till monday and getting the car repaired or to go back to sydney and get a new car… what a load of bullshit. I had had enough and rented another car from a company in the mountains (RediCar– excellent service). I had the RediCar until monday so on monday morning I rang Apollo to ask what they wanted me to do… again the same bullshit so i rang the RACQ (similar to AA) and got their car towed and got the train home. Apollo have the worst customer service I have ever had the displeasure of having to deal with….. Apalling. They will be receiving a letter of complaint from me demading full reimbursement for rental of the apollo car and the differnence i had to make up to rent the RediCar car and the train ticket too….. Never ever ever deal with Apollo folks.